NAOS CEO Insights

August 18, 2023

CEO INSIGHTS – Week Ending 18 August 2023

“There's a lot of noise that comes and goes about how this industry is discretionary spend. It simply is not. There is nobody alive today that does not want to be fit and healthy. Nobody is happy to be unfit to struggle with energy levels and do not have the ability to enjoy life”

Harry Konstantinou, CEO, Viva Leisure Ltd

TV & Advertising

“The decline of television audiences ironically gets a lot of column inches in newspapers, and it seems to be a favourite conference topic...In our view, the constant talk about advertisers moving from television is overdone. VOZ [traditional linear TV + the addition of connected devices] is and will continue to be a game changer for the industry monetisation” James Warburton, CEO, Seven West Media Ltd

Sales & Discounting

“The smaller retailers will discount more [in downturns] than the national brands. That's just normal in the business” Anthony Scali, CEO, Nick Scali Ltd

"I'm a consumer, like everybody else. Seems like the whole world's on sale. But I think, look that's standard retail practice” Mark Coulter, CEO, Temple & Webster Group Ltd

Leisure Spending

“There’s money still out there, and people are still looking to buy boats and they’re still wanting to travel as well” Ian Malouf, MD, Ahoy Club

Fuels & Machinery

“Regulators around the world are going to be making it harder and harder for diesel to be used in an operating environment” Craig Clifford, MD, Incat [Australian aluminium catamaran shipbuilder]

Home Improvement

“No doubt people will be reconsidering any renovations, and you know that that will have an impact on the overall category” Terry Smart, CEO, JB Hi-Fi Ltd

“While there was strength in project-related categories like building materials, hardware and plumbing, we continue to see pressure in certain big-ticket discretionary categories” Edward Decker, CEO, The Home Depot Inc

Jewellery & Diamonds

“In Australia, our performance remained stable as well at minus 5%, which reflects the weak consumer sentiment” Alexander Lacik, CEO, Pandora Group [world’s largest jewellery brand]

“Then on diamonds, has the competition increased? I think the competition in the diamond industry has always been super stiff. So the new thing here is that Pandora entered into that space” Alexander Lacik, CEO, Pandora Group [world’s largest jewellery brand]

Property Sector

“I think what we are seeing is probably in the next six months, there's a lot of capital sitting on the sidelines and I think that capital is now looking to be a bit more active. So I think as we started to peak in inflation and interest rates, I think there's an appetite that's increasing going forward from this point” Anthony Lombardo, CEO, Lendlease Group

“Fundamentally, I think we're seeing consumer confidence starting to improve, and that will then lead to a stronger market” James Kelly, CEO, Lifestyle Communities Ltd

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Data Centres

“We're even talking to hyperscalers [operators of large-scale data centres] about deliveries in 2030 right now, such as the demand for space today, but importantly, over the next 6 to 7 years to meet their aspirations with the products that they're producing and where they determine the demand is going to be” Greg Goodman, CEO, Goodman Group

Internet & Communications

“The networks we make today are dramatically better than what we made 10 years ago” David Coughlan, CEO, SubCom [one of the world's largest manufacturers of subsea communication cables]

Health & Fitness

“There's a lot of noise that comes and goes about how this industry is discretionary spend. It simply is not. There is nobody alive today that does not want to be fit and healthy. Nobody is happy to be unfit to struggle with energy levels and do not have the ability to enjoy life” Harry Konstantinou, CEO, Viva Leisure Ltd

Financial Services

“Technology continues to move at a rate of knots, and it's very difficult to have a conversation these days without ChatGPT or something similar being discussed. There is significant opportunities within our own business and within the industry, where we believe AI will make a big difference moving forward” Mathew Heine, CEO, Netwealth Ltd

Macroeconomic

“But as we look at this environment, what we're facing is we're still seeing inflation, particularly on the fleet side. and we're going to see that for the next several years. We're also seeing the financial markets doing everything that they can do to tighten credit, whether in availability or in cost” Jason Berg, CFO, U-Haul Holding Co

Corporate Spending

“So we would say that we've seen a more challenged corporate environment in the quarter” Craig Peters, CEO, Getty Images Holdings Inc

China

“The Chinese economy’s recovery following the lifting ofCOVID-19 restrictions earlier in the year has been slower than expected” Ian Narev, CEO, SEEK Ltd

Transport

“Although some volatility still remains, our customers tell us that they've got elevated back orders and demand from their end-user customers still there” Graeme Whickman, CEO, G.U.D Holdings Ltd

“We’ve seen strong traffic growth in all markets” Scott Charlton, CEO, Transurban Group Ltd

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