NAOS CEO Insights

September 20, 2024

CEO INSIGHTS – Week Ending 20 September 2024

“I’ve spoken to many CEOs who have said they are far more cautious about hiring after the government’s raft of recent workplace changes.”

Bran Black, CEO, Business Council of Australia

Sports, Games & Entertainment

“To begin, let me dive into the incredible changes happening across the media landscape. It all starts with the newest generations of players and fans. There is a fundamental shift across all media in how people are consuming sports and entertainment. They're embracing social interaction and connection” Andrew Wilson, CEO, Electronic Arts Inc.

“Discretionary spending is interesting at the moment. With high interest rates people are evaluating their own return on investment for personal experiences. We are seeing with big movies such as Barbie last year and Deadpool and Wolverine this year do incredible box office business. Likewise, must-see sport events and things like the Taylor Swift concerts are getting people spending big on experiences.” Damian Keogh, CEO, Hoyts

ATMs & Banks

"Cash payments have fallen from around 70 per cent in 2007 to 13 per cent, but cash pick-ups and drop-offs remain almost unchanged. With rising costs and shrinking demand, the current model is rapidly becoming unsustainable." Christopher Taylor, Chief of Policy, Australian Banking Association

“I can guarantee you the [return on investment] stacks up very, very well. The reason that the CEO is so keen to continue to invest in this [ChatGPT-style platform] is that it’s the easiest business case that he sees in the bank.” Andrew McMullan, Chief Data & Analytics Officer, Commonwealth Bank of Australia Ltd

India

“But in India’s context, 15 years ago, air travel was seen as the preserve of the rich and therefore it was something to be discouraged or taxed, whereas now it’s seen as very much as a catalyst for economic and social growth, and something to be encouraged" Campbell Wilson, CEO, Air India

Renewals Transition

“2030 [target of 82% electricity generated from renewables], I do think, is looking very challenging with the delays that we have seen to date. Now that doesn’t mean that you fall into the pit of despair. You talk about maybe a year or so of slippage rather than a cliff edge" Brett Redman, CEO, Transgrid

HR & Employment

“I’ve spoken to many CEOs who have said they are far more cautious about hiring after the government’s raft of recent workplace changes.” Bran Black, CEO, Business Council of Australia

Financial Advice

“The reality is the people who need the advice are the people who are probably being priced out of it. Those who can afford it…they’re doing pretty well anyway". Mike Hirst, Chair, AMP Ltd

Farming & Agriculture

“Despite seasonal variability, the outlook for Australian agriculture this financial year is for growing production value, and average incomes for broadacre farms are anticipated to increase in 2024-25. This improvement in income supports farmers’ confidence in investing back into their business.” Marcel van Doremaele, Group Executive, Country Banking, Rabobank Australia

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Households

“Over the last several years, the Company's financial position has been severely impacted by the challenging macroeconomic environment. As a result, we explored numerous strategic options and determined this [filing for bankruptcy] is the best path forward” Laurie Ann Goldman, CEO, Tupperware Brands Corp

“But consumers bought a lot of bottles in that '21, '22, first half of '23 time period. And some of those bottles are still sitting in their cabinet at home. A lot of people have said, well then, when is that going to end [when will they start buying again]? And that is a tough question.” Lawson Whiting, CEO, Brown-Forman Corp [global spirits & wines company/owner of Jack Daniels]

Gold Mining

“The industry has not done very well when it comes to return on invested capital through a cycle.” Karyn Ovelmen, CFO, Newmont Corp.

Industrials

“We have also experienced that some of the key megatrends that's sweeping across the globe, like sustainability and the energy transition, provides excellent amplitude for further accelerated growth opportunities for our industrial business.”  Rickard Gustafson, CEO, SKF Group [world’s largest manufacturer of bearings]

China

“Whatever you see today will look out of date in a few years’ time…and the astonishing progress is only accelerating, and that’s in every part of the [EV] system – from batteries, to the renewable generation to make batteries cheaper, to all of the digitalisation that brings this to the consumer." Greg Jackson, CEO, Octopus Energy

“So the outbound Chinese consumer into other markets within Asia has been very strong” Joan Bottarini, CFO, Hyatt Hotels Corp

Recycling

“Australia and New Zealand Metal continued to face challenging market conditions, impacted by increased Chinese exports into Asia and a slowdown in the domestic market.” Market Statement, Sims Ltd

Retail

“The love [European] customers have for Decathlon, I would really compare to the love Australians have for Bunnings…the connection is really strong.” Romain Gravigny, CEO, Decathlon Australia

Food & Restaurants

“I would say, within the trend, it is broad-based and what we see is that the traffic at restaurants is down a little bit and the traffic at what we call non-commercially outlets, so places like K-through-12 schools or colleges and university or health care, places like that, we actually see growth” Jeffrey Harmening, CEO, General Mills Inc [one of the world’s largest food companies]

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